FAQ

I didn’t receive a Pick up email or Shipping email?

PLEASE check your Promotions or Spam tab for emails from us! We absolutely apologize they are being directed there. We are aware & working on a solution. IF you looked in those places & still don’t have an email, please contact us wayboutiquellc@gmail.com. 

To trouble shoot- try dragging an email from Way Boutique to your inbox. For some reason emails then are re-directed to their inbox for the future but we cannot guarantee this is a permanent fix. Thank you for your patience! 

How is sizing on each item? Is there a chart?

Great question! Each item runs differently! We try to give as much information about how we believe the item fits. Sizing can always vary person to person but we try to be as accurate as we can. You can check out our “Size Reference’ page with model information as well as reading the description boxes with each item. 

How should I wash each item?

Please read the label inside your clothing item & follow the recommended instructions on washing. 

Why does it say colors may vary?

We say this because due to monitor resolutions colors may vary. We try our absolute best to expose the most true color of each item. 

Do you do price adjustments?

We do not do price adjustments, but we do run sales pretty often! 

Can I do an exchange/return on Final Sale items?
All sale items are FINAL SALE and are not eligible for refunds or returns. 

Do you have a rewards program?

We SURE do! Click the little “present” icon in the bottom right corner. Fill in all the information to get enrolled. 

-5 points for every $1 spent. After 500 points or $100 spent you will receive a $5 off voucher. 

-200 points during your birthday month!

-Follow us on IG or Facebook to receive 50 points (@shop.wayboutique & Way Boutique) 

How do I cash in my rewards points?

Sign into your account (bottom right corner- present icon) & and click “Redeem” you can cash in points for $$ off! A code will be given to you to type in at check out! 

Anything we missed?

Please email us with any questions you might have! 
wayboutiquellc@gmail.com. We are more than happy to help!